Ministry of Railways: online ticketing identity information may be registered

Recently, travelers reported that when they registered on the website of the China Railway Customer Service Center (.cn), they found that their own identity information had been registered by others. In this regard, the Ministry of Railways reminded passengers on the 21st to properly protect their own identity information. If they find that their own identity information has been registered, they can be handled according to the following procedures: Passengers can refer to the “Frequently Asked Questions for Online Ticketing” of the China Railway Customer Service Center. “When registering a user, the system prompts for duplicate identity information.” According to its requirements, it accurately fills out the relevant contents of the “Railway Customer Service Center User Identity Information Appraisal Application Form”, and attaches my recent photos and front and back photos of the ID card (both The electronic version must be clear (especially the face is clear) and sent by email to 12306yhhd@china-mor. Gov. Cn mailbox. After the website is received, it will be processed and proofread. The result will be automatically returned to the user's mailbox.

The Ministry of Railways said on the 21st that starting from December 22, the Beijing-Tianjin Intercity and Beijing-Shanghai, Shanghai-Nanjing and Shanghai-Hangzhou high-speed rail lines are being purchased on the China Railway Customer Service Center website (.cn) using second-generation resident ID cards. EMU train tickets, and passengers directly by second-generation resident identity cards to travel by car, you can arrive at the station ticket window, automatic ticket machine or railway ticket outlets in exchange for paper tickets for reimbursement. The time limit for returning a paper ticket after arrival is within 31 days from the date of the ride.